FAQ & Troubleshooting
Quick answers to the most common questions about PredyX — and fixes for the issues you're most likely to hit.
General
Is PredyX custodial?
No. PredyX is non-custodial — the keys to your trading wallet are yours, and you can export them or withdraw at any time. See Security.
How do I deposit, and which networks are supported?
You can fund your wallet from 8 networks in USDC or USDT. Funds appear automatically after on-chain confirmation. See Deposit & Withdraw.
How do I withdraw?
You can withdraw your USDC at any time — there are no lock-ups. See Withdraw.
What is copy trading, and how many subscriptions can I run?
Copy trading automatically mirrors proven traders into your own wallet. You can run up to 3 active copy-trade subscriptions at once.
What are wallet badges?
Badges summarize a wallet's age, PnL, balance and behavior at a glance. See Wallet Badges.
How do I track whales?
Add wallets to your watchlist to get alerts when they trade. See Whale Tracking.
Which languages are supported?
English, Russian, French and German.
Does the web app sync with the Telegram bot?
Yes — they share one account and one wallet. It's one system: settings, copy-trade subscriptions and tracked whales appear on both surfaces.
Troubleshooting
If something doesn't go through, work down this list before retrying.